Website Vilmir.com (hereinafter referred to as the “Website”) respects the privacy rights of its visitors. This Privacy Policy (hereinafter referred to as the “Policy”) explains what data is collected, how it is used and protected within the operation of the Website, and what rights users have under the legislation of the European Union (GDPR), Thailand, and CIS countries.

By using our Website, you confirm your agreement with the terms of this Policy.

1. Data We Collect

We may collect and process the following categories of data:

1.1. Personal data provided by users:

• Name and surname
• Email address
• Phone number
• Country of residence
• Data submitted via website forms (e.g., contact forms or consultation requests)

1.2. Automatically collected data:

• IP address
• Device type used to access the website
• Browser language
• Data about pages visited and interactions with the website
• Cookies and similar technologies (details in Section 7)

1.3. Data from third-party sources:

• If you arrive at our website through Google Ads, Facebook, Instagram, or other networks, we may receive anonymized data about the campaign that led you here

2. Purposes of Data Use

We collect and process data for the following purposes:

• Processing user requests (e.g., sending property information, consultations)
• Improving the website’s performance and user experience
• Analyzing traffic and behavior to optimize content and marketing
• Sending newsletters, offers, and promotional materials (only with user consent)
• Complying with legal obligations

3. Legal Basis for Processing

We process personal data based on:

• User consent expressed when filling out forms or using the website (GDPR Art. 6(1)(a))
• Contract or intent to enter into a contract — when you request information about our services (Art. 6(1)(b))
• Legitimate interests of the company — for instance, improving website performance or debugging (Art. 6(1)(f))

4. How We Store and Protect Data

• All data is stored on secure servers with restricted access
• Data may be transferred outside the EU, including to Thailand or Ukraine, only if sufficient safeguards are in place (e.g., standard contractual clauses)
• We implement technical and organizational security measures (SSL, access control, etc.)

5. Data Sharing with Third Parties

We may share data with the following entities:

• Analytics providers (e.g., Google Analytics, Meta Ads)
• Advertising platforms — anonymized data only
• Real estate partners — only if you submitted a relevant request (with your consent)
• CRM and email services (e.g., Mailchimp, SendPulse)
• Government authorities — as required by law

Data is not shared with third parties for purposes not stated in this Policy.

6. Data Retention Period

• Data related to user inquiries is stored for no more than 3 years from the last contact
• Data stored on the basis of consent (e.g., for newsletters) is retained until consent is withdrawn
• Technical and anonymized data (cookies, logs) — according to the cookie policy

7. Cookies and Marketing Technologies

We use cookies and similar technologies for:

• Analyzing user traffic and behavior
• Running remarketing campaigns in Facebook, Instagram, Google, and other platforms

8. User Rights under GDPR

If you are located in the EU, you have the following rights:

• Right to access your data (Art. 15 GDPR)
• Right to correct data (Art. 16 GDPR)
• Right to delete data (“right to be forgotten”) (Art. 17 GDPR)
• Right to restrict processing (Art. 18)
• Right to data portability (Art. 20)
• Right to object to processing (Art. 21)
• Right to withdraw consent (Art. 7)

9. Changes to the Policy

We reserve the right to update this Policy at any time. The latest version is always available on this page.